How To Request For Refund of Fees From UCC Administration

Have you in anyway made overpayment of Tuition fees, Accommodation fees etc. and you are wondering how to get a refund and do not know how to start, then this is the right place for you. The University of Cape Coast (UCC) has established a process for handling refund requests, ensuring transparency and fairness in addressing financial concerns of students.

Kinds of Fees students are expected to pay

  • Tuition fees
  • Transcripts/Detailed results fees/Introductory Letter/English Proficiency
  • Re-sit fees
  • Congregation/Graduation fees

Eligibility for Refunds – Who qualifies to Request for Fees Refund.

Eligibility for a refund depends on the specific reason for the request. Generally, refunds are granted in cases where students have withdrawn from their programs, been denied admission, or experienced extenuating circumstances that prevent them from continuing their studies.

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As a student, you may have overpaid your Tuition fees and in this case, have two options: either the difference is credited to your account for the next academic year or request refund is addressed to the Provost of the College (CoDE students only). In the second instance attach relevant documents for the refund to be processed.

Initiating the Refund Request

To initiate a refund request, students must submit a written application to the UCC Finance Office. The application should clearly state the reason for the refund request and provide supporting documentation.

Required Documentation

The specific documentation required for a refund request may vary depending on the circumstances. However, common supporting documents include:

  • A copy of the student’s admission letter
  • A copy of the student’s fee payment receipt
  • A withdrawal letter or other official documentation supporting the reason for the refund
  • Any additional documentation relevant to the refund request

Processing Times

The processing time for refund requests typically ranges from 30 to 45 business days. The UCC Finance Office will thoroughly review the application and supporting documentation before making a decision.

Communication and Feedback

Students will be notified of the decision regarding their refund request through email or in person. If the request is approved, the refund will be processed and credited to the student’s account. In case of denial, students will receive an explanation of the decision and the option to appeal.

Appealing a Denial

If a student disagrees with the decision regarding their refund request, they may file an appeal. The appeal should be addressed to the UCC Registrar, clearly stating the grounds for the appeal and providing any additional supporting evidence.

Additional Considerations

  • Students are advised to submit refund requests promptly to ensure timely processing.
  • It is crucial to maintain copies of all submitted documentation.
  • Students should consult with UCC officials if they have any questions or concerns regarding the refund process.

Remember, requesting a refund is a formal process, and providing accurate information and supporting documentation is very important for a successful outcome.

Thank you for reading!

Source: uccportal.info